We accept returns within 90* days of the purchase of books and merchandise returned in sell-able condition. You will be refunded how you paid either credit card, cash or merchandise credit. If you do not have a receipt, you will be refunded with merchandise credit.
*For the holiday season 2020, our return period has been extended from 60 to 90 days.
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways
- To process transactions
- Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To send periodic emails
- The email address you provide for order processing will only be used to send you information and updates pertaining to your order.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (name, address, e-mail, etc.) may be kept on file for more than 60 days in order to process future transactions. We do not store credit card numbers on our servers.
Terms and Conditions:
Your use of this website is under a limited license to access and make personal use of this website. This license does not include the right to download (except for page caching), modify, reproduce, or resell any part of the website's content; use any robot, spider, data miner, or other means to extract and gather data from the website; or otherwise use this website or any of its content in any manner other than the manner in which it is intended to be used, unless you first obtain An Unlikely Story Bookstore & Cafe express written consent.
Termination of Usage
The prices for items on this website are subject to change. It is possible for the price of an item to change between the time you add it to your shopping cart and the time you check out. Occasionally, an item may be mispriced on the website. In that case, the mispriced item would appear at the incorrect price even upon checkout. If the correct price of an item is higher than the price shown on the website or at checkout, An Unlikely Story Bookstore & Cafe may, in its sole discretion, do any one of the following: (1) contact you before shipping the item to notify you of the correct price and receive instructions from you as to whether you want to purchase the item at the correct price; (2) cancel the order and notify you of the cancellation; or (3) ship the item to you at the incorrect price. No contract will have been formed between you and An Unlikely Story Bookstore & Cafe until An Unlikely Story Bookstore & Cafe has charged your credit or debit card, or processed another method of payment.
An Unlikely Story Bookstore & Cafe attempts to make its product descriptions as accurate as possible. An Unlikely Story Bookstore & Cafe does not warrant that the descriptions or other content on this website are accurate, reliable, complete, or current. If you receive an item from An Unlikely Story Bookstore & Cafe that is not as it was described on the website, your sole remedy is to return it unused for a refund.
If you register an account with An Unlikely Story Bookstore & Cafe on this website, you are responsible for maintaining the confidentiality of your user name and password. You agree to accept full responsibility for all activities that take place under your account or password.
This website is intended for the use of individuals 18 years or older. Users under 18 may use the website only under the supervision of a parent or legal guardian.
Children's Online Privacy Protection Act ("COPPA") Notification
This website is not designed or intended for use by children under the age of 18. Pursuant to 47 U.S.C. Section 230(d) as amended, An Unlikely Story Bookstore & Cafe hereby notifies you that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors. Information identifying current providers of such protections is available at the Electronic Frontier Foundation website: www.eff.org.
An Unlikely Story Bookstore & Cafe, or third parties from whom An Unlikely Story Bookstore & Cafe has permission, own the trademarks or service marks that are used on this website. All rights are reserved. These and other graphics, logos, service marks, trademarks, and trade dress of An Unlikely Story Bookstore & Cafe and its licensors may not be used without prior written consent of An Unlikely Story Bookstore & Cafe or its licensor, as the case may be. Without limiting the foregoing, no An Unlikely Story Bookstore & Cafe trademark or trade dress may be used in connection with any product or service that is not An Unlikely Story Bookstore & Cafe, in any manner that is likely to cause confusion among users, or in any manner that disparages or discredits An Unlikely Story Bookstore & Cafe.
Copyright and Other Proprietary Rights
Digital Millennium Copyright Act
If you have reason to believe that material on this website infringes your copyright, please send a notice by mail or email to An Unlikely Story Bookstore & Cafe requesting that the infringing material be removed. The notice must contain the following information:
1. A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright.
2. A description of the work claimed to have been infringed, or a representative list of such works if the notice is intended to cover multiple works on the website.
3. Identification of the allegedly infringing material and where the material is located on the website.
4. Your contact information, including your name, address, telephone number, and email address.
5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
6. A statement that the information in the notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of the exclusive right that has allegedly been infringed.
Upon receiving such a notice, An Unlikely Story Bookstore & Cafe will follow the procedures set forth in the Digital Millennium Copyright Act (17 U.S.C. § 512).
This website may contain links to other unrelated websites on the Internet. An Unlikely Story Bookstore & Cafe is not responsible for the content, accuracy, copyright compliance, decency standards, or other materials on such sites. An Unlikely Story Bookstore & Cafe makes no representations or warranties regarding the security of any information you make available to such websites. An Unlikely Story Bookstore & Cafe is not liable for any loss or damages incurred as the result of your business dealings with such third parties.
Disclaimer of Warranties and Limitation of Liability
THIS WEBSITE AND ALL CONTENT AND SERVICES MADE AVAILABLE THROUGH THIS WEBSITE ARE PROVIDED BY AN UNLIKELY STORY BOOKSTORE AND CAFE ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY LAW AND SUBJECT TO THE PARAGRAPH BELOW, AN UNLIKELY STORY BOOKSTORE AND CAFE WILL NOT BE LIABLE FOR LOST PROFITS OR ANY DAMAGES, WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL, RESULTING FROM YOUR USE OF THIS WEBSITE, ITS CONTENT, OR SERVICES. YOU ASSUME ALL RISKS ASSOCIATED WITH YOUR USE OF THIS WEBSITE, INCLUDING LOSS OF DATA, OR DAMAGE TO YOUR COMPUTER OR OTHER EQUIPMENT. AN UNLIKELY STORY BOOKSTORE AND CAFÉ DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR EMAIL SENT FROM THIS SITE ARE FREE FROM VIRUSES OR OTHER HARMFUL EFFECTS.
Risk of Loss
The risk of loss and title for all items purchased from this website passes to you upon delivery of the item to the carrier.
This website is maintained through An Unlikely Story Bookstore and Cafe offices located in Plainville, Massachusetts. Accordingly, this agreement shall be deemed to have been made in the United States in the state of Massachusetts and shall be governed exclusively by the laws of the State of Massachusetts without regard to any principles of conflicts of law.
Arbitration of Disputes
Alternatively, at An Unlikely Story Bookstore & Cafe sole discretion, a claim may be adjudicated in the state or federal courts located in Boston, Massachusetts. By using this website, you consent to exclusive jurisdiction of, and venue in, the state or federal courts located in Boston, Massachusetts.
You consent to receive electronic communications from us via email or posting on this website and acknowledge that such communications satisfy any legal requirement that the communications be made in writing.